What is a Use Code? Am I supposed to enter a Use Code when I create a login?
A Use Code is an inter-governmental billing mechanism used by state government agencies such as the Wisconsin Department of Transportation, Wisconsin Department of Health Services, Wisconsin Department of Corrections, etc.  If you work at a Wisconsin Department, also known as a state agency, you must provide this information when you create a login. If you do not work for a Wisconsin Department, you will not fill in this information. For example, if you work for a County; City or any municipality; or, any private company, you would not have a Use Code.

Wisconsin Departments (state agencies) must include a Use Code when creating a login. This Use Code verifies your agency status and whether or not interdepartmental mail delivers to your location. If you do not know your Use Code, please check with your supervisor or agency accounting staff.  Document Sales and Distribution will not know the Use Code assigned by your state agency to your program area so please contact your state agency with questions or for more information before calling Document Sales and Distribution.

What if I can't find an item?
The "Search Product" feature allows you to find items by entering the SKU number or key words that might be in product name. Please note that only the Document Sales and Distribution store pages will be searched. Other websites, such as the main Legislative website, will not be searched. If you are unable to locate an item through our keyword search functionality, we encourage you to search the website of the state agency that sponsors the item.  If you still cannot locate the product, please contact us via email at DOADocumentSalesInformation@wi.gov or via telephone at 608-243-2441 or 800-362-7253.

Do state agencies offer other products?
In many cases agencies do provide publications online. These may be accessed via that state agency’s website to purchase or in some cases to download for free.

Payment for Orders
Payment for all orders must be received and processed before an order will be shipped. You can pay for an order with, Discover, Visa, MasterCard or by check.

Credit card payments are processed by 9:00 am the morning after an order is placed. Check payments are processed 3 to 5 days after the check is received by the Document Sales and Distribution program. Should you choose to pay by check, please make your check payable to the Wisconsin Department of Administration. Checks sent for an incorrect amount will be returned to the sender for reissue.  

Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. We do not take credit card information on our site.  We transfer you to our US Bank portal where US Bank processes your credit card directly.  Your credit card information is not entered into the State of Wisconsin servers during any part of the online sales process nor is your credit card information retained by the State of Wisconsin.

Your Privacy
Your privacy is important to us. We ask you to provide us with your telephone number and an email address where we can reach you in case there is a problem processing your order.  The information you provide is confidential. We do not sell or rent mailing lists to anyone and we do not use your phone number or email address to market products.
 

Verify Shipping Information
 
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* Zip + 4 is required for UPS shipping. Suggested addresses will be provided if you do not know the zip extension.
 
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